Tell us what you need
Choose a care option and confirm availability for your location. If you are unsure where to begin, contact the care team.
For patients & families
Your care.
A clearer path forward.
At home, at work, or away from home, knowing your next step can make care feel more manageable.
How to get started
From a question to a care plan.
Prepare for your visit
Use patient intake when directed. Have your medication list, allergies, relevant records, and questions ready.
Agree the next steps
Your clinician will explain their assessment and recommendations. Ask how to arrange follow-up and who to contact with questions.
Designed around real life
Care doesn’t happen in one place.
Residents & families
Navigate appointments and follow-up while keeping the people who support you informed, with your permission.
Visitors & returning residents
Ask about appropriate local care options before or during your stay. Confirm availability before making plans.
People managing ongoing care
Prepare for reviews and ask about referrals, results, or follow-up with the clinicians involved in your care.
GoDocta on your phone
Keep your next step close.
The GoDocta Android app offers another way to access the patient experience. Services and features may vary by location and release.
View on Google PlayUsing another device? You can open patient intake in your browser.
Before you start
For medical information, use patient intake or the channel your care team recommends. General enquiry email is for administrative questions.
Open patient intakeLooking ahead
A connected approach to women’s health.
Learn about herHEALTH, a women’s health concept currently in development.
Explore herHEALTHPractical answers
Know what to expect.
Where can I use GoDocta?
Service availability depends on your location, the type of care you need, and the providers available to support you. Contact the care team before making travel or treatment plans.
Can I see a clinician from another country?
Cross-border care depends on the clinician’s authorization to provide the specific service for your location. The care team can help you understand appropriate options; a referral does not guarantee treatment or a prescription.
Is GoDocta an emergency service?
Do not wait for an online reply if you need emergency help. Contact local emergency services or go to the nearest emergency department. This website and its contact channels are not emergency dispatch services.
How do consultation and medication payments work?
GoDocta consultation or clinician-review fees are separate from medication costs. You pay the dispensing pharmacy directly for medicines. Confirm the service fee and payment arrangements with the care team before proceeding.
Can I request a prescription refill?
A clinician must assess whether a prescription or refill is appropriate. New patients need an initial consultation. Ask the care team about the options currently available; submitting a request does not guarantee a prescription.
How should I share medical information?
Use the GoDocta patient intake or the channel your care team directs you to use. Please do not send medical records, identity documents, or payment details through general enquiry email.
Let’s connect your care
A clearer next step starts here.
Tell us where you are and what support you need. We’ll help you understand the available options.